The Essential Question for Difficult Conversations
About this Event
In this virtual [Zoom] session of the LinkedIn Learning Chats Series, participants explore how asking an essential question can surface unspoken needs and shift conversations from tension to understanding. This session highlights how leading with this mindset can de‑escalate conflict and move discussions forward more productively.
What You'll Learn
By the end of this session, you will be able to:
1) Identify when a conversation has shifted from problem-solving to unmet needs.
2) Apply a posture of curiosity to uncover what the other person needs in a disagreement.
3) Use a clarifying question to de-escalate tension and move conversations forward. .
What to Expect
Participation: Level 2/3: Engage & Exchange (Medium Participation)
Description: Opportunities to exchange perspectives and deepen understanding through dialogue.
Activities: Presentation, Group Watches Video, Open Discussion, Chat, and Breakout Room
Learn More: See Participation Levels
Who Should Attend
Any UAB Staff and Faculty
NOTE: Learning & Development programs and services are provided as a benefit to UAB Staff and Faculty.
Need Assistance?
For questions or accommodation requests, please contact Learning & Development at learndev@uab.edu or call (205) 934-3359.
Event Details
As a public institution of higher education, UAB adheres to principles of Free Speech, Civil Discourse and Institutional Neutrality. Freedom of Expression and Use of UAB Facilities Policy allows members of the UAB community to hold events on campus; views expressed do not represent the university, which adheres to institutional neutrality. Events held at UAB are required to comply with all applicable state and federal laws, and participation is not limited based on impermissible criteria (e.g., age, sex, race, national origin).
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