The Resilient Self: Navigating Difficult Conversations
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Difficult conversations are inevitable in any workplace. While you cannot avoid these conversations, you can learn to recognize patterns and use active listening that could lead to a healthy dialogue in dealing with difficult responses.
- Recognize patterns that lead to difficult conversations
- Overcome barriers to healthy dialogue
- Apply active listening techniques
- Deal with difficult responses
UAB Learning & Development workshops are a no-cost benefit to UAB employees.
Wednesday, July 29, 2020 at 10:00am to 11:00am
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Free
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