Navigating Difficult Conversations

This is a past event.

Communication skills are a vital part of the success of any role, team, and arguably any organization. But creating and maintaining dialogue is not always easy. In fact, difficult conversations are bound to occur. But what does it take to navigate those challenging situations effectively? What does it take to foster a respectful dialogue, and create an alignment of goals? This learning program evaluates the roots of what make conversations difficult, and provides actionable strategies that increase trust, improve team relationships, increase confidence, and empower you to constructively open dialogue with anyone, about almost anything.

Key Takeaways

  • Model for evaluating personal barriers to effective dialogue
  • Model for expressing your point of view constructively
  • Model for exploring the other person’s point of view
  • Model for avoiding misunderstandings

Note: Nursing, Radiology or Social Work CEU’s Offered! (Remember to bring your nursing license)

UAB Learning & Development workshops are a no-cost benefit to UAB employees.

Wednesday, December 18, 2019 at 9:00am to 12:00pm

Medical Towers, 419A
1717 11th Avenue South, Birmingham, AL 35233

Event Type

Training & Development, Workshop/Educational

Topic

Career & Professional Development

Target Audience

Faculty & Staff

Tags

civil discourse

Website

https://www.uab.edu/humanresources/ho...

Cost

Free

Department
Learning & Development
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UAB is an Equal Opportunity/Affirmative Action Employer committed to fostering a diverse, equitable and family-friendly environment in which all faculty and staff can excel and achieve work/life balance irrespective of race, national origin, age, genetic or family medical history, gender, faith, gender identity and expression as well as sexual orientation. UAB also encourages applications from individuals with disabilities and veterans.